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THE DECODE INSOMNIA CLINIC
Specialized assessment and treatment for insomnia and sleep timing concerns for patients ages 13+ in Ontario, Canada.
WHO WE HELP
We provide assessment and treatment for:
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Difficulties falling asleep
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Difficulties staying asleep
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Sleep timing concerns​
Our clinical services are delivered virtually and available to teens and adults (13y+) living in Ontario, Canada. We are not a general sleep clinic and do not provide sleep studies or manage conditions like sleep apnea.​
OUR TEAM
DR. CARA OOI, MD, FRCPC
Dr. Ooi is a sleep physician, psychiatrist, clinic founder and medical lead, creator of the DECODE Sleep Program, and host of the DECODE Project Podcast. At the clinic, Dr. Ooi provides consultation and support for DECODE Sleep Program. Dr. Ooi completed her residency and subspecialty training in General Psychiatry and Child & Adolescent Psychiatry at the University of Toronto. Dr. Ooi subsequently completed a fellowship in Sleep Medicine. Dr. Ooi is a fellow of the Royal College of Physicians and Surgeons of Canada and has an academic appointment (Lecturer) with the Department of Psychiatry at the University of Toronto. Dr. Ooi also practices general Sleep Medicine at the Toronto Sleep Institute.
SARA DAVIDSON, BSc, BEd, MA, RP
Sara Davidson delivers the DECODE Therapy Extension, an optional 6-session therapeutic optional add-on to the core DECODE Sleep Program. She is a Registered Psychotherapist.  Sara is a former high school teacher of 8 years and has taught both locally and internationally.  As a second career, she went back to do her Masters and is now in private practice. A huge part of Sara’s life has been spent as an elite athlete which, in her professional career, has been a pivotal tool and common ground in working with, coaching and most importantly, connecting to the clients she works with.
Learn more about Sara's thoughts on sleep and working with youth.
DR. MONIDIPA RAVI, MD, FRCPC
Dr. Monidipa Ravi, is a general and child and adolescent psychiatrist. At the clinic, Dr. Ravi provides consultation and support for DECODE Sleep Program. Dr. Ravi completed her residency and subspecialty training in General Psychiatry and Child & Adolescent Psychiatry at the University of Toronto. Dr Ravi is a fellow of the Royal College of Physicians and Surgeon of Canada and has an academic appointment (Assistant Professor) at the University of Toronto. She practiced in Medical Psychiatry for a number of years, followed by general Child and Adolescent Psychiatry.
CLINIC POLICIES
PRIVACY POLICY
Privacy of your personal health information is an essential part of providing you with quality care. In compliance with legislation (The Personal Information Protection and Electronic Document Act (PIPEDA) and Health Information Act (HIA), the DECODE Insomnia Clinic is committed to collecting, using and disclosing your personal health information responsibly. The personal health information we collect from you is necessary to provide you with the appropriate care. This includes contact information, medical information, and health insurance information. Once information is collected we make all reasonable efforts to maintain information security using commonly accepted security protocols. We do not share your personal information outside our designated offices for any marketing, promotional, publicity, educational or research purposes without your consent. The DECODE Insomnia Clinic will collect and may disseminate your personal health information, including contact information, health insurance information, and relevant medical information required for the following purposes: To provide other health care professionals involved in my 'circle of care' relevant information necessary for my treatment. To provide me with copies of medical records upon request using secure communication methods (mail/fax) To provide information to me by email to an email account that I designate. To communicate with me via text or telephone to confirm appointments. To invoice for services, to process payments, or to collect unpaid accounts. To process claims for reimbursement from third party health benefit providers, insurance companies and my Provincial Health Care. To contact me regarding the need for further examination, or information. To provide other physicians relevant information needed for a second opinion or referral. To obtain relevant information for my diagnosis and treatment from other physicians involved in my care.
CANCELLATION/
NO SHOW POLICY
This policy exists to support steady progress in treatment and to ensure timely access to care for all patients. Fees will apply in the following situations: -Missed appointment -Cancellation or rescheduling request made within 2 full business days of the visit -Arriving more than 10 minutes late (patients are responsible for ensuring a reliable internet connection with audio and video in advance) -Invalid OHIP card number -Patient not present for the appointment (appointments cannot be held with a family member alone) -For consultations only: Pre-visit questionnaire not submitted at least 2 full business days before the appointment Fees are as follows: -Consultations: $100 -Follow-up appointments: $50​​​ In extenuating, unforeseen circumstances (e.g., hospitalization, serious illness, or injury), the fee may be waived once only. After one waived fee, no further exceptions will be made. Invoices must be resolved within 1 month to avoid additional fees. Group Visits: The No-Show/Cancellation Policy does not apply to group visits (including pre-consultation education sessions, post-consultation sessions on general strategies and treatment, or office hours for participants in the DECODE Sleep Program). If a group visit is missed, it is the patient’s responsibility to contact the clinic to continue care. If no contact is made, it will be assumed that the patient does not wish to continue and the file will be closed. The file may be reopened upon patient request by emailing decodeinsomnia@protonmail.com; however, if more than two years have elapsed, a new referral will be required.
ELECTRONIC COMMUNICATIONS POLICY
The clinic uses secure email (decodeinsomnia@protonmail.com) for administrative purposes only (booking, rescheduling, cancelling appointments) and, on occasion, for the sharing of educational resources. Email will not be used to communicate clinical information. The clinic uses an electronic portal and medical record (hosted by Telus Health). Appointment confirmations, appointment reminders, and electronic questionnaires will be sent out by this system and will be delivered by email and/or SMS. PARENTS OF YOUTH PATIENTS: If a parent is involved in care (for patients ages 13-16), the clinic will use the parent's email and the patient's cell phone number for these communications. Information collected from electronic questionnaires is confidential and is integrated into the patient's medical record.
VIRTUAL CARE POLICY
All appointments and educational sessions are currently held by Zoom. While precautions are taken to make virtual care visits private and secure, no video or audio tool is ever completely secure. There is an increased risk that the patient's health information may be intercepted or disclosed to third parties when using video or audio communications tools. To help us keep your information safe and secure, please use a private computer/device (i.e., not an employer's or third party's computer/device), a secure account, and a secure internet connection (i.e. not an open guest wifi connection).
UPDATES
We are currently in the process of updating our services and treatment options. We appreciate your patience and support as we make these updates.
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Program Name: The program previously referred to as the DECODE Insomnia Program will now be referred to as the DECODE Sleep Program. This new name reflects the program’s broader scope, which now includes tools for addressing not just insomnia, but also insufficient sleep and sleep timing issues. [Updated Spring 2025]
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Program Structure: The program has transitioned from the original “Phase 1 (behavioural approach) / Phase 2 (therapeutic approach)” format to an expanded core DECODE Sleep Program with an optional 6-session DECODE Therapy Extension for more advanced skills and a higher level of support. [Updated Spring 2025]
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Program Curriculum, Platform and Support Update: The DECODE Sleep Program curriculum, online content, and program support was updated to provide participants with clearer guidance, improved tools, and a more user-friendly experience. [Updated Spring-Fall 2025]
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New Sliding Scale Option: We now offer a sliding scale for participants who face financial barriers to accessing the online program. [Updated Fall 2025]
Teen Sprint Program
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New Program Resource Delivery: The orientation video, Sprint preparation checklist, and all other Sprint program materials are now delivered through the DECODE online platform (instead of the clinic website). The platform is accessible on both desktop and mobile app. [Updated Summer 2025]