
CONSULTATION & EDUCATION
A consultation is first required for all teens to understand the concerns, to confirm the diagnosis, and to evaluate if investigations (ex. a sleep study) are required. After the consultation, education is provided and treatment options are discussed.
These services typically take place over 1-2 appointments*. The presence of a parent and/or caregiver is suggested for these appointments.
*Please note: During the current work-from-home circumstances, all new consultations will be arranged through the administrative staff at Dr. Ooi's other practice location, MedSleep Toronto Sleep Institute. All care is being delivered virtually.

Our services and treatment options are being updated.
Please see the most up-to-date information HERE.

REFERRAL INFORMATION

This clinic provides consultation and treatment for chronic insomnia, sleep timing issues and insufficient sleep. We accept referrals for adult and teen patients (13+) across Ontario.All services are delivered virtually by secure Zoom.
⚠️ Please Note:
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This is not a general Sleep Medicine clinic. Sleep investigations are not available.
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Clinic visits are OHIP-covered. The adult treatment option (DECODE Sleep Program) is an online program and is not an OHIP-covered service (sliding scale pricing is available for patients with financial barriers). The teen treatment option (Teen Sprint Program) is fully OHIP-covered.
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Our clinic is best suited for patients who are comfortable using technology (Zoom and online platforms) and who have a reliable internet connection.
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Patients must be physically located in Ontario at the time of all appointments.
Referral Process
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Fax referrals to 647-689-7588
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Please include the patient’s email address
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Referral does not trigger negation or require de-rostering
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If it has been more than two years, a new referral is required
At the time of referral, please consider directing patients to:
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Information about the DECODE Sleep Program (treatment option for adults)
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Information about the Teen Sleep Sprint Program (treatment option for teens)
Current Wait Times
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Teens (13+): ~3 months for consultation
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Adults: Due to high referral volume, we are not currently booking new consultations. Adult patients placed on the waitlist will be offered information sessions and initial steps until a consultation is available.
What Patients Can Expect
After referral, patients are contacted by email once the referral is reviewed. They will either be invited to book a consultation or be notified that they have been placed on the waitlist (with the option to attend a virtual information session for education and initial strategies). Patients receive an email confirmation with the Zoom link for their visit and are asked to complete electronic intake forms (Clinic Policies and Intake Questionnaires) in advance.
During the consultation, patients will be provided with insight into their sleep concern, recommendations for first steps/general strategies, resources, and an understanding on their treatment options.
Updates
We are currently updating our clinic services and treatment options. See detailed updates here. Thank you for your patience as we improve our services.