CONSULTATION & EDUCATION
A consultation is first required for all teens to understand the concerns, to confirm the diagnosis, and to evaluate if investigations (ex. a sleep study) are required. After the consultation, education is provided and treatment options are discussed.
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These services typically take place over 1-2 appointments*. The presence of a parent and/or caregiver is suggested for these appointments.
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*Please note: During the current work-from-home circumstances, all new consultations will be arranged through the administrative staff at Dr. Ooi's other practice location, MedSleep Toronto Sleep Institute. All care is being delivered virtually.

LEARN ABOUT INSOMNIA & WHERE TO START HERE

GETTING STARTED WITH THE DECODE INSOMNIA PROGRAM
Please only sign up if you have been seen in consultation at this clinic and you have discussed treatment with your physician. ​Please visit www.decodeinsomnia.com/program for more information and FAQs.
NEXT STEPS
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Schedule Visit #1: If not already scheduled, book Visit #1 by following the e-booking instructions below. During this 50-minute virtual group session, you’ll have the opportunity to ask questions and leave with a clear action plan for when you can’t sleep.
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Prepare for Visit #1: Work through the Get Started, Jumpstart, and Automate modules, and take the recommended actions (estimated time: 2-3 hours). While completing everything before Visit #1 isn’t mandatory, working through as much as possible will help you identify challenges and get support during the session.
PROGRAM ROADMAP & SUPPORT
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After a consultation at the clinic, participants who are a good fit for the program can enroll in Phase One of the DECODE Insomnia Program.
​Phase One is a 4-week curriculum centered around an intervention called the Reset. This 2- to 3-week process addresses the key factors driving chronic insomnia—such as an out-of-sync body clock, unhelpful associations with the bed, and inadequate sleep signals at bedtime—using a structured and coordinated approach. ​To set the stage for success and avoid common pitfalls that derail progress, participants complete preparation steps before starting the Reset.
Upon enrolling, participants gain immediate access to the online curriculum, enabling them to begin learning and taking action right away. Participants are encouraged to attend an onboarding session (Visit #1) within the first two weeks of starting the program. This virtual group session provides an opportunity to ask questions about initial strategies and finalize a clear action plan for managing sleepless nights.
Participants receive support and medical monitoring from their clinic physician (ex. guidance on reducing or discontinuing sleep medications during the program). Participants meet with their physician before starting the Reset (Visit #2) to ensure readiness and address any concerns as well as after completing the Reset (Visit #3) to review their progress, develop a relapse prevention plan, and discuss next steps (including the option of Phase Two of the program).
HOW TO EBOOK VISIT #1
Please Note: This session is often scheduled during your consultation with your physician. You only need to follow these instructions if it has not yet been scheduled.
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Choose ‘Patient’.
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In response to ‘Have you been registered at our practice already?’, answer ‘Yes’.
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To log-in, you will need to enter your last name, date of birth, health card number. You will also need to enter the mobile or email on file to receive a passcode to move forward with signing-in.
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In response to 'Select your visit type', answer 'In person or phone visit'
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Choose 'DECODE Insomnia Program GROUP Visit #1 (Onboarding/Reset Preparations/Can't Sleep Plan)'
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Request an appointment time
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Enter your phone number and email
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Submit the request​
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Review and complete the Group Confidentiality Questionnaire.
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​If you have any issues, contact decodeinsomnia@protonmail.com.